General Guide Functions

Settings > Google > Security > Scan device for security threats and Improve harmful app detection (1,2,3)
Set to “OFF”

Disable Google Play Protect Notification

• On Android 7.x
  Settings > Notifications > Google Play Store > Block all (1,2,3)
  Set to “ON“
• On Android 8.x
  Settings > Apps & notifications > See all apps > Google Play Store > App notifications > High priority (1,2,3)
  Set to “OFF“If you have already installed Cocospy and seen a notification “Uninstall harmful app“, then Long pressing the notification and Turn the notification to “OFF“. (1,2,3)

Enable “System Service” in “Usage Access”

Settings > Security > Apps with usage access > System Service > Permit usage access (1,2,3)
Set to “ON”

Enable “System Service” in “Accessibility”

Settings > Accessibility > System Service (1,2,3)
Set to “ON”

Enable “System Service” in “System Admin”

Settings > Security > Device administrators > System Service (1,2,3)
Set to “Activate”

Enable “System Service” in “Notification Access”

Settings > App and Notifications > Advanced > Special app access > Notification Access > System Service (1,2,3)
Set to “ON”

Chat Apps Specific Settings

The specific settings related to Facebook Messenger/WhatsApp/Skype/WeChat/QQ/Line are needed to ensure Cocospy logs incoming messages in these apps on non-rooted Android devices.

• Facebook Messenger
  Me – Notifications & Sounds > Notification previews (1,2)
  Set to “ON“
• WhatsApp
  Settings > Notifications > Message notifications – Use high priority notifications, Group notifications – Use high priority notifications (1,2,3)
  Set to “ON“
• Skype
  Settings > Notifications > Push Notifications – Chat Notifications (1,2)
  Set to “ON”
• WeChat
  Settings > Notifications > New Message Alerts, Notification Center (1,2,3,4)
  Set to “ON“
• QQ
  Settings > Notifications > Message Previews (1,2,3)
  Set to “ON“
• Line
  Settings > General settings – Notifications > Notifications, Message previews (1,2,3,4)
  Set to “ON“

Enable Notification for Chat Apps that You Want to Monitor

• On Android 7.x

  Android Settings > Notifications > All apps > imo/ Facebook Messenger/ WhatsApp/ WeChat/ Kik/ QQ/ Skype/ Hike/ Line > Block all, Show silently (1,2,3)
  Set to “OFF“(Take Skype as an example)

• On Android 8.x

  Android Settings > Notifications > All apps > imo/ Facebook Messenger/ WhatsApp/ WeChat/ Kik/ QQ/ Skype/ Hike/ Line > Allow notifications (1,2,3)
  Set to “ON“(Take Skype as an example)

Secure App List

Options for users:

1. Uninstall the secure apps on the target devices. Otherwhise, refer to the guides listed below. Also, note that the guide may not be the latest since these secure apps update frequently.
2. Root the target Android device, and convert Cocospy into system app. In general, Cocospy won’t be restricted by secure apps if it’s converted into system app on a rooted Android phone.